Annoucement

ANNOUCEMENT:

All items are ready stock. You may check which designs or item are still available from the online store shopping cart directly. Do note that our stock are limited, once sold out, item will not be displayed in shopping cart above.


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Bamboolite - Product Warranty

For customers who wants to know about Bamboolite product warranty, please see below details. 
Basically, the warranty for a properly cared for BambooLite product is as follows:
Warranty
Sewing / Fabric / PUL
6 Months
Snap
Lifetime
Adjustable elastic
Lifetime


  • BambooLite product warranty is extended to the original purchaser of the products only. 
  • Proof of purchase from BAmboolite authorized retailer is required. 
  • BambooLite will cover the shipping cost(Malaysia only) if defect is within 3 months from the date of purchase. After 3 months, return shipping cost is at customer’s expense.
  • Warranty for Velcro closure is only related to the sewing for the first 6 months. No warranty on the velcro itself. 


NOTE: Condition not covered by the warranty
-   fitting or sizing
-   repelling
-   leaking
-   staining
-   diaper odor
-   normal wear and tear


IMPORTANT: Remember these as it will void the product warranty
-   Please follow the washing instructions provided with the product.
-   During washing / strip wash, do not use hot water with temperatures over 60degreeC .
-   DO NOT use detergent containing additives like enzymes, brighteners, dyes, bleach, whiteners, perfumes, oils
-   DO NOT use fabric softeners.
-   DO NOT apply diaper rash cream on baby (If you need to apply rash cream, please put a liner on)
-   Do not use caustic substances.


TO claim product warranty from Bamboolite, please email to marketing@bamboolite.com if you find any defect on BambooLite product that you have purchased within the warranty period.
If your Bamboolite product have gone beyond the warranty period, you can still contact Bamboolite but repair/replacement is at BambooLite's discretion.


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